We provide all the facilities that our field service solutions and the companies providing sahada technical service need, and technical staff who are supposed to support our customers in the field, make it more practical to reach all kinds of data such as in the office.
Benefits and Functioning of Field Service Solutions:
- With sophisticated hand terminals, technicians can transfer all kinds of services to the center in the fastest way possible.
- Thanks to the GPS feature of the terminals, the location of the technical staff closest to the point where the technical service is required can be seen on the map and the work orders for that service can be sent online.
- When the technical staff reaches the defective device, all the necessary information about the device can be sent from the center via the message sent to the hand terminal. When the repair is complete, it can be transferred at the same speed to the center where the work is completed.
- Even if a service charge is made, the payment transactions can be made instantly at the service point thanks to the mobile printers we offer.
Technologies Used by Our Company for This Purpose:
- Handheld Terminals
- Mobile Printers
Systems Used for Field Service:
- Personnel Tracking System
